With Windows 10 out, the DirectX binaries installed with the game, are completely removed in some cases. We don’t specifically know how or why it is happening, but it could depend on the upgrade path (e.g. WIN7 to WIN10, WIN8.1 to WIN 10), clean WIN10 install etc.
Regardless, when this happens, it breaks most games, including LOD.
If running the above doesn’t fix the problem, then try these methods:
- Navigate to your Steam library folder where the game is installed:
C:\Program Files\Steam\SteamApps\common\Line of Defense\_CommonRedist\
C:\Program Files (x86)\Steam\SteamApps\common\Line of Defense\_CommonRedist\
or if you relocated your Steam library to different folder instead of the default, something like this, where X is the drive letter.
X:\SteamLibrary\SteamApps\common\Line of Defense\_CommonRedist\
- In the \DirectX\Jun2010\ folder, run DXSETUP.exe
- In the \vcredist\2010 folder, run vcredist_x64.exe if you are running 64-Bit Windows or [b]vcredist_x86.exe[/b] if you are running 32-Bit Windows
- In the \vcredist\2013 folder, run vcredist_x64.exe if you are running 64-Bit Windows or [b]vcredist_x86.exe[/b] if you are running 32-Bit Windows
Due to some reports of repeated crashes which we simply cannot reproduce (the ones we can reproduce, have been fixed in previous versions) on our end, we licensed new software over the weekend which we are currently integrating into our builds.
This software will replace our built-in error reporting tool which currently fails to send us meaningful reports.
We will release a patch this week which has this software implemented so that each time a crash occurs, the report sent will help us track it down so that we can fix the cause. NO personal information is sent to us.
Once again, we have to say this.
If you run the game through CanYouRunIt and it tells you that your machine (e.g. laptop which uses mobile components) does not meet the minimum requirements for the game, there is no point in your running the game.
We are not going to reduce the system requirements and we can’t do anything to make it run on machines which do not meeting the minimum requirements.
As mentioned in the latest State Of Play dev blog, this is a massive game and it requires a beefy system.
The game has some performance issues because it has not yet been optimized fully. The game is in Early Access. It is to be expected. And this is mentioned in the game’s known issues section of the changelog.
We are constantly doing performance tweaks to make the game run even better on our target minimum systems; but those benefits are gradual.
We’re not going to focus on intensive optimizations at this point as we have that scheduled for the final stage of testing once everything is in place and we can focus all our attention on optimizations and various tweaks.
Most visual issues, are related to drivers. So your rig runs The Witcher 3? Oh, that’s nice. But it doesn’t mean anything.
- If you are using old or incompatible drivers, regardless of the locale (language), the game will have visual issues.
- The ONLY way for us to test video driver issues, and find the problem, is to know 1) the make and model of the video card 2) the driver version being used.
- Saying “Oh my machine runs The Witcher 3” is not helpful, because it is meaningless. LOTS of games run on one set of drivers, but other games have problems on the same set of drivers. For example, nVidia released 352.86 drrivers specifically for Witcher 3. And here is an entire page of game specific drivers.
- Running the game on a foreign OS, does present locale (e.g. German, French, Italian etc) related issues. There are games which refuse to run or just crash if the OS locale is changed.
LOD is developed for the English language and we do not support any other language or OS locale. We know that it DOES work, regardless of locale, but issues are to be expected. Once we are aware of, and can reproduce those issues, we can fix them.
If you are logging into our US based servers (located in Las Vegas) from international territories, you will run into some multiplayer performance issues.
This is why most games have regional servers. We do not yet. Once the game is approaching final release, we plan on having East and West coast US servers, as well as servers in the EU.
The latest version of the game has a /ping command which you can use to test your connection to the server. More info is on the tech support page.
For optimal performance, your ping time to the server should be 200ms or less.
If you don’t report issues in a support ticket, we probably won’t know about them. Posting in the technical support forum on Steam is OK if you are making an inquiry or reporting something that you’re not sure of. However, if your issue is not yet known, it is better to create a support ticket.